Status: Unreviewed
Commission Issues
Troubleshooting earnings and payout problems.
In This Section
| Issue | Description |
|---|---|
| Missing Commission Checklist | Not seeing expected pay |
| Calculation Dispute | Amount seems wrong |
| Rank Not Updated | Rank didn't change |
| Payout Delayed | Commission not received |
| OCA/BW Split Questions | Wallet allocation |
Quick Reference
Commission Timeline
| Event | Timing |
|---|---|
| Purchase made | Instant record |
| Weekly cutoff | Friday 23:59 GMT |
| Calculation | Following days |
| Credit to wallet | ~5 business days |
OCA/BW Split
| Wallet | Percentage | Use |
|---|---|---|
| OCA (On-Chain Account) | 70% | Withdrawal |
| BW (Business Wallet) | 30% | Re-purchase only |
Common Questions
Why didn't I receive commission? See Missing Commission Checklist
The amount looks wrong See Calculation Dispute
My rank should have changed See Rank Not Updated