Skip to main content
Status: Unreviewed

Calculation Dispute

When commission amount seems incorrect.

Common Calculation Misunderstandings​

Commission is on Pool, Not Purchase Price​

Wrong ExpectationReality
"10% of $1,000 = $100"Commission is from commission pool
Full purchase pricePool is portion of purchase

Rates Vary by Level​

LevelRate
Level 1Higher %
Level 2Lower %
Deeper levelsPer comp plan

Qualification Matters​

If you don't meet qualifications:

  • May not be paid on certain levels
  • May receive reduced rate
  • Check your current status

Before Disputing​

1. Verify Your Understanding​

CheckAction
Compensation PlanReview official rates
Your rankCheck paid levels
Pool vs priceUnderstand the difference

2. Do the Math​

  1. What is the commission pool rate?
  2. What level is the purchaser?
  3. What is your rate at that level?
  4. Are you qualified?

3. Check Transaction Details​

In Back Office:

  • View commission breakdown
  • Note each component
  • Compare to expectations

Filing a Dispute​

If you believe there's an error:

Provide to support:

  • Transaction reference
  • Your calculation
  • Expected amount
  • Actual amount received
  • Specific concern

Investigation Process​

StepWhat Happens
ReceiptSupport acknowledges
ReviewSystem calculation verified
AnalysisCompare to comp plan
ResponseExplanation or correction

Possible Outcomes​

FindingAction
System is correctExplanation provided
Error foundCorrection made
Partial errorPartial adjustment

Tips​

TipWhy
Read comp plan firstUnderstand structure
Use official toolsIn-app calculators
Ask questionsBefore disputing
Keep recordsFor reference