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Wallet Split Questions

Common questions about the 70/30 commission split.

The Split Explained​

  • Primary Wallet (70%) — Withdrawable cash
  • Bonus Wallet (30%) — Converts to CSR

Frequently Asked Questions​

"Can I change the split?"​

No. The 70/30 split is fixed and automatic. You cannot:

  • Get 100% to Primary Wallet
  • Get 100% to Bonus Wallet
  • Change the ratio

"Why is 30% going to Bonus Wallet?"​

The BW portion:

  • Converts to additional CSR
  • Delivers starting week 44
  • Is part of the compensation structure
  • Aligns participant interests

"Can I withdraw from Bonus Wallet?"​

No. The BW is not withdrawable as cash. It automatically converts to CSR which is delivered after primary CSR delivery completes.

"Can I move Bonus Wallet funds to Primary Wallet?"​

No. The wallets are separate. Bonus Wallet funds cannot be transferred to Primary Wallet.

"When do I get my Bonus Wallet as CSR?"​

  • Primary CSR delivery — Weeks 1-40
  • Primary completes — Week 40
  • Bonus CSR begins — Week 44

"My commission shows less in Primary Wallet than expected"​

If you expected €100 and see €70 in Primary Wallet:

  • That's correct (70%)
  • €30 is in Bonus Wallet
  • Total = €100

Example Calculations​

  • €100 commission → €70 Primary Wallet + €30 Bonus Wallet
  • €1,000 commission → €700 Primary Wallet + €300 Bonus Wallet
  • €10,000 commission → €7,000 Primary Wallet + €3,000 Bonus Wallet

Checking Your Balances​

In Back Office:

  • Primary Wallet balance: Withdrawable amount
  • Bonus Wallet balance: Pending CSR conversion
  • Both shown separately

Common Misunderstandings​

  • "I should get 100% in Primary Wallet" — 70% to Primary Wallet is correct
  • "Bonus Wallet is lost money" — Bonus Wallet converts to CSR
  • "I can choose the split" — Split is fixed
  • "Bonus Wallet is immediately available" — Delivery starts week 44