Thresholds & Limits
All key limits and thresholds in one reference.
Withdrawal Thresholds
CSR Withdrawals
- < 300,000 CSR — Standard process
- ≥ 300,000 CSR — CEO approval required
USDT Withdrawals
- Any amount — CEO + CIO approval required
Fiat Withdrawals (EUR/CAD)
- EUR — Minimum €50, no stated maximum
- CAD — Minimum CAD $50, no stated maximum
Processing Times
Deposits
- EUR bank transfer — 1-3 business days
- CAD bank transfer — 1-3 business days
- USDT (ERC-20) — 3-5 minutes (12 confirmations)
- USDT (TRC-20) — 1-2 minutes (20 confirmations)
Withdrawals
- Request to approval — 1-2 business days
- Approval to execution — 1-2 business days
- Bank/network processing — 1-3 days
- Total typical — ~5 business days
Special Cases
- CEO approval required — +1-2 business days
- CEO + CIO approval — +2-3 business days
- Exceptional cases — Up to 11 weeks
Commission Timelines
Pay Run Schedule
- Weekly cutoff — Friday 23:59 GMT
- Calculation — Following days
- Credit to wallet — ~5 business days
Wallet Split
- Primary Wallet — 70%
- Bonus Wallet — 30%
CSR Delivery Schedule
CSR is delivered weekly over a period that varies by purchase (typically one to two years):
- Primary CSR — Weekly installments during initial delivery period
- Gap period — Short pause between primary and bonus delivery
- Bonus CSR (from Bonus Wallet) — Weekly installments after gap period
Processing Fees
CSR Withdrawal Fee
- Withdrawal fee — 250 CSR (covers gas costs for on-chain transfer)
Note: Fee amount may be adjusted based on network gas costs.
Business Entity Changes
- Entity change fee — $100 (once per calendar year, by Nov 30)
Business License
- Annual fee — $100 equivalent
- Renewal period — Annually
- Grace period — Per terms
KYC/KYB
Document Validity
- Government ID — Not expired
- Proof of address — Within 3 months
- Business documents — Current/valid
Processing Times
- Standard KYC — 1-3 business days
- KYB — 3-5 business days
- Resubmission — Additional 1-3 days
Escalation Thresholds
- Issue unresolved > 72 hours → L2
- Issue unresolved > 5 business days → CIO
- Disputed amount > €5,000 → CIO
- CSR withdrawal ≥ 300,000 → CEO
- Any USDT withdrawal → CEO + CIO
Account Limits
- Personal accounts — 1 per person
- Business entity accounts — 1 per entity (requires KYB)
- Maximum positions per IA — 2 total (1 personal + 1 business entity)
- Duplicate accounts — Not permitted
Member-to-Member Fund Transfers
Primary Wallet fund transfers between members are restricted.
Transfer Requirements
- KYC status — Both parties must have approved KYC
- Organization — Must be within the same downline organization
- Source — Commission-earned funds only
- Canada — Not available to Canadian members
Transfer Restrictions
- Deposited funds — Cannot be transferred (anti-laundering)
- Cross-organization — Not permitted
- Transferred funds — Cannot be withdrawn (source tracing)
Important Notes
- Transferred funds are not withdrawable by the recipient
- Funds can only be used for platform purchases (PNPs, licenses)
- This prevents the platform from being used for money transmission