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Voluntary Cancellation

How to voluntarily cancel your IA account.

Your Right to Cancel​

You can cancel your IA position at any time by submitting a written request.

Before Cancelling​

Consider these impacts:

  • Downline — Rolls up to your sponsor
  • Future commissions — Forfeited
  • Position — Cannot be reclaimed
  • Re-enrollment — 12-month waiting period

Pre-Cancellation Checklist​

  • Withdraw Primary Wallet balance (commission funds)
  • Transfer any CSR you want to keep
  • Download records you need
  • Understand downline impact
  • Consider alternatives (inactive instead?)

Cancellation Process​

Step 1: Submit Written Request​

Send cancellation request including:

  • Your full name
  • Account email
  • Clear statement: "I wish to cancel my IA position"
  • Date of request
  • Signature (if required)

Step 2: Account Review​

Company will:

  • Verify your identity
  • Process pending items
  • Confirm outstanding balances
  • Finalize account

Step 3: Confirmation​

You'll receive:

  • Cancellation confirmation
  • Final account status
  • Any remaining obligations

10-Day Refund (New IAs)​

  • Cancel within 10 days of enrollment — Full Business License fee refund
  • Cancel after 10 days — No refund

After Cancellation​

  • Account access — Revoked
  • Downline — Rolls up to sponsor
  • Commissions — Stop accruing
  • Primary Wallet balance — Withdraw first or forfeit
  • Historical data — Retained per legal requirements

Re-Enrollment Rules​

  • Waiting period — 12 months from cancellation
  • Same sponsor line — Cannot re-enroll under
  • New application — Must complete fresh
  • Subject to approval — Not guaranteed

Reasons to Cancel​

No reason is required, but common reasons:

  • No longer interested
  • Moving to different opportunity
  • Personal circumstances
  • Business reasons

Alternative: Go Inactive​

Instead of cancelling:

  • Don't renew license
  • Account goes inactive
  • May preserve some options
  • Easier to return