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Involuntary Termination Process

How involuntary termination works and your options.

Termination Process Flow​

Typical Process​

Step 1: Issue Identification​

  • Complaint received
  • Audit discovery
  • Monitoring detection

Step 2: Investigation​

  • Facts gathered
  • Evidence collected
  • Parties interviewed

Step 3: Notice​

You receive notice including:

  • Nature of alleged violation
  • Evidence summary
  • Opportunity to respond
  • Deadline for response

Step 4: Your Response​

You may:

  • Provide explanation
  • Submit evidence
  • Acknowledge and accept
  • Remain silent (not recommended)

Step 5: Decision​

Company decides from available disciplinary sanctions:

Disciplinary Sanctions​

The Company may impose any of the following sanctions, individually or in combination:

  • Written warning — Formal admonition placed on file
  • Corrective measures — Require immediate action to resolve issue
  • Commission loss — Temporary or permanent loss of bonus/commission rights
  • Commission hold — Withholding commissions during investigation
  • Suspension — One or more pay periods without participation
  • Organization transfer — Transfer of portion or all of Marketing Organization
  • Involuntary termination — Immediate cancellation of IA Agreement
  • Monetary fine — Financial penalty for violation
  • Legal proceedings — Civil or criminal proceedings in appropriate jurisdiction

Sanction Selection Factors​

Company considers:

  • Severity of violation
  • Pattern of behavior
  • Impact on other IAs or customers
  • Willfulness vs. negligence
  • Cooperation with investigation

Step 6: Notification​

Decision communicated including:

  • Final determination
  • Effective date
  • Consequences
  • Appeal rights

Effects of Termination​

  • Account closed — Immediate or effective date
  • Commissions — May forfeit pending
  • Primary Wallet balance — Subject to terms
  • Downline — Rolls up to sponsor
  • Re-enrollment — May be permanently barred

Appeal Process​

If you believe the disciplinary action was wrong:

  1. Submit written appeal within 10 business days
  2. Include new evidence or explanation
  3. Clearly state grounds for appeal
  4. Await review and decision

Appeal Timeline​

  • Appeal submission deadline — 10 business days from notification
  • Company review period — Up to 30 days
  • Decision notification — Within review period

Important: Appeals submitted after 10 business days may not be considered. The 30-day review period begins when the Company receives your complete written appeal.

Appeal Considerations​

Company evaluates:

  • New evidence provided
  • Procedural fairness
  • Severity vs violation
  • Pattern of behavior

Appeal Outcomes​

  • Reinstated — Termination reversed
  • Modified — Reduced to suspension
  • Upheld — Termination stands

After Termination​

  • Account access — Revoked
  • Data — Retained per legal requirements
  • Future enrollment — Likely prohibited
  • Reputation — Consider carefully before violations

Prevention​

Best approach: Don't violate policies.

  • Read Policies & Procedures
  • Ask before uncertain actions
  • Use approved materials only
  • Follow compliance guidelines