Involuntary Termination Process

How involuntary termination works and your options.

Termination Process Flow

flowchart TD
    A[Issue Identified] --> B[Investigation]
    B --> C[Evidence Gathered]
    C --> D[Notice to IA]
    D --> E[Response Period]
    E --> F{Decision}
    F -->|Cleared| G[Reinstated]
    F -->|Terminated| H[Account Closed]
    H --> I[Appeal Option]

Typical Process

Step 1: Issue Identification

• Complaint received
• Audit discovery
• Monitoring detection

Step 2: Investigation

• Facts gathered
• Evidence collected
• Parties interviewed

Step 3: Notice

You receive notice including:

• Nature of alleged violation
• Evidence summary
• Opportunity to respond
• Deadline for response

Step 4: Your Response

You may:

• Provide explanation
• Submit evidence
• Acknowledge and accept
• Remain silent (not recommended)

Step 5: Decision

Company decides from available disciplinary sanctions:

Disciplinary Sanctions

The Company may impose any of the following sanctions, individually or in combination:

Sanction	Description
Written warning	Formal admonition placed on file
Corrective measures	Require immediate action to resolve issue
Commission loss	Temporary or permanent loss of bonus/commission rights
Commission hold	Withholding commissions during investigation
Suspension	One or more pay periods without participation
Organization transfer	Transfer of portion or all of Marketing Organization
Involuntary termination	Immediate cancellation of IA Agreement
Monetary fine	Financial penalty for violation
Legal proceedings	Civil or criminal proceedings in appropriate jurisdiction

Sanction Selection Factors

Company considers:

• Severity of violation
• Pattern of behavior
• Impact on other IAs or customers
• Willfulness vs. negligence
• Cooperation with investigation

Step 6: Notification

Decision communicated including:

• Final determination
• Effective date
• Consequences
• Appeal rights

Effects of Termination

Effect	Detail
Account closed	Immediate or effective date
Commissions	May forfeit pending
OCA balance	Subject to terms
Downline	Rolls up to sponsor
Re-enrollment	May be permanently barred

Appeal Process

If you believe the disciplinary action was wrong:

Step	Action
1	Submit written appeal within 10 business days
2	Include new evidence or explanation
3	Clearly state grounds for appeal
4	Await review and decision

Appeal Timeline

Stage	Timeline
Appeal submission deadline	10 business days from notification
Company review period	Up to 30 days
Decision notification	Within review period

Important: Appeals submitted after 10 business days may not be considered. The 30-day review period begins when the Company receives your complete written appeal.

Appeal Considerations

Company evaluates:

• New evidence provided
• Procedural fairness
• Severity vs violation
• Pattern of behavior

Appeal Outcomes

Outcome	Description
Reinstated	Termination reversed
Modified	Reduced to suspension
Upheld	Termination stands

After Termination

Item	What Happens
Account access	Revoked
Data	Retained per legal requirements
Future enrollment	Likely prohibited
Reputation	Consider carefully before violations

Prevention

Best approach: Don't violate policies.

• Read Policies & Procedures
• Ask before uncertain actions
• Use approved materials only
• Follow compliance guidelines