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Status: Unreviewed

Reactivation Process

How to reactivate an inactive IA account.

When Reactivation is Possible

SituationReactivation
License lapsed (short term)Usually possible
Inactive (medium term)May be possible
Extended inactivityCase-by-case
Cancelled (voluntary)12-month wait, then re-enroll
TerminatedGenerally not possible

Reactivation Steps

Step 1: Contact Support

  1. Reach out to support
  2. Identify yourself and your account
  3. Express desire to reactivate
  4. Understand what's required

Step 2: Pay Outstanding Fees

Fee TypeDescription
Past-due renewalMissed license renewal
Late feesIf applicable
Reactivation feeMay apply

Step 3: Complete Any Requirements

RequirementWhy
Updated KYCIf documents expired
Re-acceptance of termsTerms may have changed
TrainingIf required for return

Step 4: Confirmation

  1. Payment confirmed
  2. Requirements verified
  3. Account status updated
  4. Access restored

What May Not Be Restored

ItemRestoration
Your positionYes (usually)
Full downlineMay have changed
Previous rankMay need re-qualification
Pending commissionsMay be forfeit

Downline Changes During Inactivity

While you were inactive:

  • Downline may have compressed
  • Some may have moved up
  • Relationships may have changed
  • Full restoration not guaranteed

Processing Time

StageTypical Time
Contact supportImmediate
Payment processing1-2 days
Account review1-3 days
Full reactivation3-5 days total

Tips for Smooth Reactivation

TipWhy
Act quicklyLess time = easier reactivation
Have payment readySpeeds process
Update documentsAvoid delays
Be patientReview takes time

Cannot Reactivate?

If reactivation is denied:

  • Ask for specific reasons
  • Address those issues
  • Consider appeal if appropriate
  • May need to wait for re-enrollment eligibility