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Reactivation Process

How to reactivate an inactive IA account.

When Reactivation is Possible​

  • License lapsed (short term) — Usually possible
  • Inactive (medium term) — May be possible
  • Extended inactivity — Case-by-case
  • Cancelled (voluntary) — 12-month wait, then re-enroll
  • Terminated — Generally not possible

Reactivation Steps​

Step 1: Contact Support​

  1. Reach out to support
  2. Identify yourself and your account
  3. Express desire to reactivate
  4. Understand what's required

Step 2: Pay Outstanding Fees​

  • Past-due renewal — Missed license renewal
  • Late fees — If applicable
  • Reactivation fee — May apply

Step 3: Complete Any Requirements​

  • Updated KYC — If documents expired
  • Re-acceptance of terms — Terms may have changed
  • Training — If required for return

Step 4: Confirmation​

  1. Payment confirmed
  2. Requirements verified
  3. Account status updated
  4. Access restored

What May Not Be Restored​

  • Your position — Yes (usually)
  • Full downline — May have changed
  • Previous rank — May need re-qualification
  • Pending commissions — May be forfeit

Downline Changes During Inactivity​

While you were inactive:

  • Downline may have compressed
  • Some may have moved up
  • Relationships may have changed
  • Full restoration not guaranteed

Processing Time​

  • Contact support — Immediate
  • Payment processing — 1-2 days
  • Account review — 1-3 days
  • Full reactivation — 3-5 days total

Tips for Smooth Reactivation​

  • Act quickly — Less time = easier reactivation
  • Have payment ready — Speeds process
  • Update documents — Avoid delays
  • Be patient — Review takes time

Cannot Reactivate?​

If reactivation is denied:

  • Ask for specific reasons
  • Address those issues
  • Consider appeal if appropriate
  • May need to wait for re-enrollment eligibility