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CSR Withdrawal Process

How to withdraw CSR to your external wallet.

Prerequisites​

Before withdrawing CSR, you need:

  • Account verified and active
  • KYC completed
  • CSR balance in wallet
  • No pending withdrawal requests
  • Destination wallet address ready

Process​

Step 1: Check Balance​

Navigate to Wallet in Corsair Connect and confirm your available CSR balance.

Step 2: Initiate Withdrawal​

Select Withdraw or Transfer, choose CSR, enter the amount to withdraw, and provide the destination wallet address.

Step 3: Confirm Details​

Review the amount, verify the wallet address, review applicable fees, and confirm the withdrawal request.

Step 4: Approval​

The request is submitted for review. The approval process begins and you are notified when processed.

Processing Timeline​

  • Request submitted — Immediate
  • Review queue — Depends on volume
  • Approval — Per approval chain
  • Execution — After approval
  • Blockchain confirmation — Minutes after execution

Withdrawal Thresholds​

  • < 300,000 CSR — Standard processing
  • ≥ 300,000 CSR — CEO approval required

See CSR Thresholds for details.

Critical Information​

Wallet Address​

  • Token type — CSR is an ERC-20 token
  • Compatible wallets — Ethereum-compatible only
  • Wrong address — Permanent loss, no recovery possible

Fees​

  • Processing fee — 250 CSR per withdrawal

See CSR Fees for details.

Limits​

  • Concurrent requests — One pending withdrawal per member
  • New requests — Wait for completion before submitting a new request

Withdrawal Status​

Your withdrawal will show one of these statuses:

  • Pending — Awaiting review
  • Approved — Approved, awaiting execution
  • Processing — Being executed
  • Completed — Sent to blockchain
  • Failed — Issue occurred, contact support

Common Issues​

  • Withdrawal stuck in pending → Check approval chain status; large amounts need CEO approval; contact support after 5+ days
  • Wrong address entered (not yet processed) → Contact support immediately
  • Wrong address entered (already sent) → Recovery unlikely