Status: Unreviewed
CSR Withdrawal Process
The CSR withdrawal process.
Prerequisites
| Requirement | Status |
|---|---|
| Account verified and active | Required |
| KYC completed | Required |
| CSR balance in wallet | Required |
| No pending withdrawal requests | Required |
| Destination wallet address ready | Required |
Process
Step 1: Check Balance
The member navigates to Wallet in Corsair Connect and confirms available CSR balance.
Step 2: Initiate Withdrawal
The member selects Withdraw or Transfer, chooses CSR, enters the amount to withdraw, and provides the destination wallet address.
Step 3: Confirm Details
The member reviews the amount, verifies the wallet address, reviews applicable fees, and confirms the withdrawal request.
Step 4: Approval
The request is submitted for review. The approval process begins and the member is notified when processed.
Processing Timeline
| Stage | Timing |
|---|---|
| Request submitted | Immediate |
| Review queue | Depends on volume |
| Approval | Per approval chain |
| Execution | After approval |
| Blockchain confirmation | Minutes |
Withdrawal Thresholds
| Amount | Process |
|---|---|
| < 300,000 CSR | Standard processing |
| ≥ 300,000 CSR | CEO approval required |
See CSR Thresholds for details.
Critical Information
Wallet Address
| Property | Detail |
|---|---|
| Token type | CSR is an ERC-20 token |
| Compatible wallets | Ethereum-compatible only |
| Wrong address | Permanent loss — no recovery possible |
Fees
| Fee | Amount |
|---|---|
| Processing fee | 250 CSR |
See CSR Fees for details.
Limits
| Rule | Detail |
|---|---|
| Concurrent requests | One pending withdrawal per member |
| New requests | Wait for completion before submitting new request |
Withdrawal Status
| Status | Meaning |
|---|---|
| Pending | Awaiting review |
| Approved | Approved, awaiting execution |
| Processing | Being executed |
| Completed | Sent to blockchain |
| Failed | Issue occurred — contact support |
Common Issues
| Issue | Resolution |
|---|---|
| Withdrawal stuck in pending | Check approval chain status; large amounts need CEO approval; contact support after 5+ days |
| Wrong address entered (not yet processed) | Contact support immediately |
| Wrong address entered (already sent) | Recovery unlikely |
Related Documentation
- CSR Thresholds — Approval requirements
- CSR Fees — Processing costs