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Automated KYC (Shufti Pro)

Corsair Connect uses Shufti Pro for automated identity verification.

Overview​

  • Provider — Shufti Pro
  • Type — Automated identity verification
  • Status — Active
  • Purpose — Replaces manual KYC review for most cases
  • Manual fallback — Available for edge cases

Shufti Pro Capabilities​

  • Document verification — AI validates government-issued IDs
  • Face matching — Biometric comparison with ID photo
  • Liveness detection — Anti-spoofing, confirms real person (not a photo)
  • Multi-language — Supports documents in 150+ languages
  • Global coverage — 230+ countries and territories

Member Benefits​

  • Speed — Results in 2-5 minutes (vs. days for manual review)
  • Availability — 24/7 automated processing
  • Consistency — Standardized verification criteria
  • Security — Enterprise-grade data protection, GDPR compliant
  • Convenience — Completed from any device with camera

Verification Process​

  1. Navigate to the KYC verification section
  2. Select document type (passport, ID card, driver's license)
  3. Upload or capture document images
  4. Complete facial verification (selfie with liveness check)
  5. System processes and validates automatically
  6. Receive approval notification (or rejection with reason)

Checks Performed​

  • Document authenticity — Security features, format validation
  • Data extraction — OCR reads document information
  • Face match — Compares selfie to ID photo
  • Liveness — Confirms live person (anti-spoofing)
  • Database check — Cross-references against global watchlists

Processing Times​

  • Successful automated verification — 2-5 minutes
  • Additional review needed — 24-48 hours
  • Manual escalation — 3-5 business days

Manual Review Triggers​

Certain cases are routed to human review:

  • Document quality issues — Poor image, glare, partial capture
  • Unusual document format — Regional variations, newer formats
  • Name discrepancies — Minor spelling differences, transliteration
  • Incomplete date of birth — Cultural date recording differences
  • Address format issues — Non-standard addressing conventions
  • PEP flagging — Politically Exposed Person declaration

Privacy and Security​

  • Data encryption — End-to-end encryption
  • Compliance — GDPR, SOC 2 Type II certified
  • Data retention — Per regulatory requirements
  • Access control — Strict need-to-know basis

Common Issues and Resolutions​

  • Document rejected → Ensure all corners visible, good lighting, no glare
  • Face match failed → Remove glasses, ensure good lighting, face camera directly
  • Liveness check failed → Follow on-screen prompts, steady movement
  • Upload failed → Check file size (under 10MB), use JPG/PNG format

Regional Considerations​

  • United States — KYC currently suspended for US residents
  • Unbanked regions — Alternative address verification may be accepted
  • Expired ID jurisdictions — Some regions auto-extend validity (e.g., France during COVID)

After KYC Approval​

Once approved, the following are enabled:

  • Fiat withdrawals (Primary Wallet) — Enabled
  • CSR-to-wallet transfers — Enabled
  • Member-to-member transfers — Enabled

Note: Deposits and PRS purchases are available immediately after email verification and do not require KYC approval.

Support Channels​

  • Support ticket — Verification issues, manual review requests
  • Help center — FAQs, document guidance
  • Escalation — Persistent issues after 48 hours