KYC Documents Required

Acceptable documents for identity verification.

Identity Documents

The member provides one of the following:

Document	Requirements
Passport	Photo page, valid (not expired)
Driver's License	Front and back, valid
National ID Card	Front and back, valid

ID Document Criteria

Criterion	Requirement
Issuer	Government-issued
Photo	Must contain photo
Name	Full legal name visible
Date of birth	Must be shown
Expiry	Must not be expired
Quality	Clear, readable, no blur/glare, all corners visible

Proof of Address

The member provides one of the following:

Document	Acceptable Examples
Utility bill	Electricity, gas, water, internet
Bank statement	From recognized financial institution
Government letter	Tax notice, official correspondence
Credit card statement	From recognized issuer

Address Document Criteria

Criterion	Requirement
Date	Within 3 months of submission
Name	Must match registration exactly
Address	Residential address (not PO Box)
Format	Official document (not handwritten)
Quality	Clearly readable

Selfie/Liveness Check

Criterion	Requirement
Type	Live photo taken during verification
Face	Clearly visible, unobstructed
ID	Held next to face, clearly visible
Editing	No filters or modifications

PEP Declaration

All members complete a Politically Exposed Person (PEP) questionnaire:

Question	Response
Are you a PEP?	Yes/No
Are you related to a PEP?	Yes/No
Position held (if applicable)	Description

File Format Requirements

Property	Acceptable
File types	JPEG, PNG, PDF
Maximum size	10MB
Scans	Yes (if clear)
Screenshots	No
Photocopies	No

Common Rejection Reasons

Reason	Resolution
Document expired	Provide valid, unexpired document
Name mismatch	Ensure name matches registration exactly
Image blurry or cut off	Retake with better lighting, all corners visible
Address document too old	Provide document dated within 3 months
Document type not accepted	Use one of the accepted document types listed above

Related Documentation

• KYC Submit Process — How to submit documents
• KYC Approval Criteria — What the review checks