KYC Approval Criteria
Verification checks performed during KYC review.
Identity Document Checks
The system verifies:
- Document validity — Not expired
- Photo match — Matches selfie/liveness check
- Name match — Matches registration exactly
- Date of birth — Matches registration, member is 18+
- Document authenticity — No signs of tampering
- Image quality — Clear, all corners visible
Address Document Checks
- Recency — Dated within 3 months
- Name match — Matches registration exactly
- Address — Residential address shown (not PO Box)
- Document type — One of the accepted types
- Issuer — Recognized institution
Selfie/Liveness Checks
- Face visible — Clear and unobstructed
- Photo match — Same person as ID photo
- Live capture — Not a photo of a photo (anti-spoofing)
- ID visible — Readable in same frame
PEP and Sanctions Screening
- Declaration complete — All PEP questions answered
- PEP status — If declared, triggers additional review
- Sanctions screening — Member not on sanctions lists
Automatic Rejection Triggers
The following result in automatic rejection:
- Expired documents — Document must be valid
- Blurry/unreadable images — Cannot verify information
- Missing pages — e.g., back of driver's license required
- Address document > 3 months old — Does not meet recency requirement
- Name mismatch — Documents must match registration
- Document manipulation — Signs of tampering detected
Manual Review Triggers
Cases routed to manual review:
- PEP declared — Additional due diligence required
- Name variation — Verify legal name (e.g., middle names, transliteration)
- Address format — Verify non-standard addressing conventions
- Borderline image quality — Human assessment needed
- High-risk jurisdiction — Enhanced due diligence
Approval Flow
After Approval
Once KYC is approved:
- KYC status — Changes to Verified
- Withdrawals — Enabled (fiat and CSR-to-wallet)
- Member transfers — Enabled
- Email notification — Sent to member
Note: Deposits and PRS purchases are available immediately after email verification and do not require KYC approval.
Related Documentation
- KYC Documents Required — Acceptable document list
- KYC Submit Process — How to submit
- Automated KYC (Shufti Pro) — Automated verification details