Compliance

Policies, monitoring, and enforcement for Partner marketing and business practices.

In This Section

Section	Description
Marketing Compliance	Approved vs prohibited marketing methods
Violation Reporting	How to report policy violations
Field Compliance Review	Proactive compliance monitoring program
Complaint Handling	Handling complaints about Partner content

Quick Reference

Marketing Rules Summary

Category	Permitted	Prohibited
Materials	Company-provided only (unless Executive Associate+)	Custom materials without approval
Websites	Company personalized website only	Independent sites about Corsair Connect
Social media	Yes, with guidelines	Claims without disclosures
Email	Warm market with opt-out	Spam, mass unsolicited
Phone	Warm market, occasional	Telemarketing, robocalls, auto-dialers

Prohibited Methods (All IAs)

• Telemarketing
• Spam/mass email
• Flyers/pamphlets (unless Company-produced)
• Flea markets/garage sales/swap meets
• TV/Radio advertising
• Job board postings
• Craigslist
• Door-to-door sales

When Violations Are Found

flowchart TD
    A[Violation Discovered] --> B{Severity?}
    B -->|Minor| C[Written Warning]
    B -->|Moderate| D[Corrective Action Required]
    B -->|Serious| E[Commission Hold + Investigation]
    B -->|Severe| F[Suspension/Termination]
    C --> G[Monitor for Compliance]
    D --> G
    E --> H{Resolution}
    H -->|Compliant| G
    H -->|Non-compliant| F

Reporting Violations

Anyone can report a violation:

Reporter Type	How to Report
IA	Email compliance@corsairconnect.com
Customer	Support ticket or email
Public	Website contact form
Anonymous	Permitted (details still required)

Reports must be:

• Specific (dates, names, details)
• Identifiable (who is involved)
• Provable (evidence/documentation)

See Violation Reporting for full details.

Field Compliance Review

Proactive compliance monitoring conducted by:

• Internal Compliance Team
• Selected Partner Field Compliance Reviewers

Results are reported with tiered visibility:

• Public: Anonymous aggregate statistics
• Sponsor/5-Star: Name visible for their downline
• Company: Full visibility always

See Field Compliance Review for the program details.

Disciplinary Sanctions

Per P&P Section 6.1, violations may result in:

Sanction	Description
Written warning	Formal notice of violation
Corrective action	Must fix issue immediately
Commission withhold	One or more commission checks
Suspension	Agreement suspended for pay period(s)
Organization transfer	Partial or full Marketing Organization moved
Termination	Involuntary cancellation of Agreement
Monetary fine	Financial penalty
Legal proceedings	For serious violations

Escalation Path

Violation Level	Handled By
First minor violation	Support Team
Repeat violations	Compliance Team
Serious violations	CIO
Legal matters	CEO + Legal Counsel

Related Documentation

• Terms (Partner) - Partner Agreement terms
• Marketing Submission Form - Material approval process
• Disciplinary Sanctions - Full sanction details