Compliance
Policies, monitoring, and enforcement for Partner marketing and business practices.
In This Section
- Marketing Compliance — Approved vs prohibited marketing methods
- Violation Reporting — How to report policy violations
- Field Compliance Review — Proactive compliance monitoring program
- Complaint Handling — Handling complaints about Partner content
Quick Reference
Marketing Rules Summary
Materials:
- Permitted: Company-provided only (unless Executive Associate+)
- Prohibited: Custom materials without approval
Websites:
- Permitted: Company personalized website only
- Prohibited: Independent sites about Corsair Connect
Social media:
- Permitted: Yes, with guidelines
- Prohibited: Claims without disclosures
Email:
- Permitted: Warm market with opt-out
- Prohibited: Spam, mass unsolicited
Phone:
- Permitted: Warm market, occasional
- Prohibited: Telemarketing, robocalls, auto-dialers
Prohibited Methods (All IAs)
- Telemarketing
- Spam/mass email
- Flyers/pamphlets (unless Company-produced)
- Flea markets/garage sales/swap meets
- TV/Radio advertising
- Job board postings
- Craigslist
- Door-to-door sales
When Violations Are Found
Reporting Violations
Anyone can report a violation:
- IA — Email compliance@corsairconnect.com
- Customer — Support ticket or email
- Public — Website contact form
- Anonymous — Permitted (details still required)
Reports must be:
- Specific (dates, names, details)
- Identifiable (who is involved)
- Provable (evidence/documentation)
See Violation Reporting for full details.
Field Compliance Review
Proactive compliance monitoring conducted by:
- Internal Compliance Team
- Selected Partner Field Compliance Reviewers
Results are reported with tiered visibility:
- Public: Anonymous aggregate statistics
- Sponsor/5-Star: Name visible for their downline
- Company: Full visibility always
See Field Compliance Review for the program details.
Disciplinary Sanctions
Per P&P Section 6.1, violations may result in:
- Written warning — Formal notice of violation
- Corrective action — Must fix issue immediately
- Commission withhold — One or more commission checks
- Suspension — Agreement suspended for pay period(s)
- Organization transfer — Partial or full Marketing Organization moved
- Termination — Involuntary cancellation of Agreement
- Monetary fine — Financial penalty
- Legal proceedings — For serious violations
Escalation Path
- First minor violation → Support Team
- Repeat violations → Compliance Team
- Serious violations → CIO
- Legal matters → CEO + Legal Counsel
Related Documentation
- Terms (Partner) - Partner Agreement terms
- Marketing Submission Form - Material approval process
- Disciplinary Sanctions - Full sanction details