Field Compliance Review
Proactive compliance monitoring program to ensure IAs follow Company policies.
Program Overview
The Field Compliance Review (FCR) program proactively monitors IA marketing materials, websites, social media, and business practices. This goes beyond reactive violation reports to systematically identify compliance issues before they cause harm.
Program Goals
| Goal | Description |
|---|---|
| Prevention | Identify issues before customer harm |
| Education | Help IAs understand requirements |
| Protection | Protect Company reputation and brand |
| Consistency | Ensure fair, uniform enforcement |
| Transparency | Provide visibility into compliance health |
Who Conducts Reviews
Internal Compliance Team
The Company's internal Compliance Team conducts regular reviews:
- Systematic monitoring of public IA materials
- Social media monitoring
- Website verification
- Response to reported concerns
Field Compliance Reviewers
Selected Partners serve as Field Compliance Reviewers:
| Requirement | Description |
|---|---|
| Rank | Typically Senior Associate or above |
| Training | Must complete FCR certification |
| Status | Good standing, no recent violations |
| Agreement | Sign FCR confidentiality agreement |
Selection Process:
- Nominated by upline or self-nomination
- Application reviewed by Compliance Team
- Training completed
- Certification issued
- Added to FCR program
Anyone Can Report
In addition to formal reviewers, anyone can submit a Compliance Contention Report:
- Current IAs
- Customers
- General public
- Anonymous reporters
See Violation Reporting for how to submit reports.
What Gets Reviewed
Marketing Materials
| Reviewed | Looking For |
|---|---|
| Social media posts | Unauthorized claims, missing disclosures |
| Websites | Unauthorized sites, prohibited content |
| Videos (YouTube, etc.) | Income claims, product claims |
| Printed materials | Unapproved flyers, brochures |
| Email marketing | Spam, missing opt-out |
Business Practices
| Reviewed | Looking For |
|---|---|
| Recruitment methods | Prohibited marketing methods |
| Customer interactions | Misrepresentation |
| Compensation discussions | Unauthorized income claims |
| Product claims | Medical/health claims, exaggerations |
Specific Checks
Social Media Review:
- Profile correctly identifies as Independent Associate
- No income claims or lifestyle implications
- No unauthorized product claims
- Posts lead to Company personalized website
- Required disclosures present
Website Review:
- Using Company personalized website only
- No independent Corsair Connect websites
- No unauthorized domains
- Content matches approved materials
Video Content Review:
- No income claims or earnings displays
- No unauthorized testimonials
- Proper disclosures included
- Company materials only
Review Process
Systematic Reviews
flowchart TD
A[Select IAs for Review] --> B[Gather Public Materials]
B --> C[Review Against Policy Checklist]
C --> D{Issues Found?}
D -->|No| E[Document Clean Review]
D -->|Yes| F[Document Specific Issues]
F --> G[Create Compliance Report]
G --> H[Submit to Compliance Team]
H --> I[Investigation Process Begins]
E --> J[Add to Compliance Statistics]
Review Frequency
| IA Category | Review Frequency |
|---|---|
| New IAs (first 90 days) | Once during period |
| Active marketers | Quarterly |
| Leadership ranks | Semi-annually |
| Previous violations | Monthly for 6 months |
| Random sampling | Ongoing |
Documentation Required
When issues are found, reviewers must document:
| Element | Required | Description |
|---|---|---|
| IA name/ID | Yes | Who is being reviewed |
| Date of review | Yes | When review conducted |
| Material type | Yes | Social media, website, etc. |
| Specific issue | Yes | What policy was violated |
| Evidence | Yes | Screenshots, URLs, recordings |
| Policy reference | Yes | Which P&P section violated |
Tiered Visibility Reporting
Results are reported with different visibility levels to protect privacy while ensuring accountability.
Visibility Levels
| Who | What They See |
|---|---|
| Public | Anonymous aggregate statistics only |
| IA (reviewed) | Own review results, remediation required |
| Direct Sponsor | Downline IA names + issues found |
| Upline 5-Star | Downline IA names + issues found |
| Company | Full details always |
Public Reporting
Available to all IAs and the public:
| Metric | Example |
|---|---|
| Total reviews conducted | "150 reviews in Q1" |
| Compliance rate | "92% compliance rate" |
| Common issues found | "Top issue: missing disclosures" |
| Trends | "Improvement from previous quarter" |
No names or identifying information in public reports.
Sponsor/5-Star Visibility
Direct Sponsors and upline 5-Star Associates see:
| Information | Visible |
|---|---|
| IA name | Yes (their downline only) |
| Violation type | Yes |
| Remediation status | Yes |
| Resolution date | Yes |
| Other teams' data | No |
Purpose: Allow leaders to coach and support their team members.
Company Visibility
Compliance Team and management always have:
- Full IA identification
- Complete violation details
- All evidence
- Historical records
- Cross-organization patterns
Report Findings
Clean Reviews
When no issues found:
- Document clean review in system
- Add to compliance statistics
- No notification to IA (unless requested)
Issues Found
When violations discovered:
| Severity | Process |
|---|---|
| Minor | Coaching notification to IA |
| Moderate | Formal notice + remediation deadline |
| Serious | Commission hold + formal investigation |
| Severe | Immediate escalation to CIO |
Remediation Process
flowchart TD
A[Issue Identified] --> B[IA Notified]
B --> C[Remediation Deadline Set]
C --> D{Material Removed/Fixed?}
D -->|Yes| E[Verify Compliance]
E --> F{Compliant?}
F -->|Yes| G[Close Issue]
F -->|No| H[Additional Remediation]
D -->|No| I{Deadline Passed?}
I -->|No| J[Reminder Sent]
J --> D
I -->|Yes| K[Escalate to Disciplinary]
Becoming a Field Compliance Reviewer
Requirements
| Requirement | Details |
|---|---|
| Rank | Senior Associate or above |
| Tenure | Minimum 6 months active |
| Standing | No violations in past 12 months |
| Training | Complete FCR certification course |
| Commitment | Minimum 4 reviews per month |
Application Process
- Apply: Submit FCR application to compliance@corsairconnect.com
- Review: Compliance Team reviews eligibility
- Interview: Brief interview about program expectations
- Training: Complete online FCR certification
- Agreement: Sign confidentiality agreement
- Activation: Receive reviewer access and tools
Training Topics
| Module | Content |
|---|---|
| Policy Review | All P&P marketing sections |
| Evidence Collection | Proper documentation methods |
| Reporting | How to submit findings |
| Confidentiality | Handling sensitive information |
| Boundaries | What to do and not do |
Reviewer Responsibilities
Do:
- Conduct reviews professionally
- Document findings objectively
- Maintain confidentiality
- Report findings promptly
- Stay current on policies
Don't:
- Contact IAs directly about findings
- Share review information publicly
- Use program for personal disputes
- Conduct reviews outside guidelines
- Discuss specific cases with others
Program Integrity
Confidentiality
All FCR participants must:
- Sign confidentiality agreement
- Not disclose review subjects
- Protect evidence and documentation
- Report only through official channels
Conflict of Interest
Reviewers cannot review:
- Their own organization/downline
- Direct competitors
- Personal acquaintances
- Anyone they have disputes with
Reviewer Accountability
| Issue | Consequence |
|---|---|
| Breach of confidentiality | Removal from program |
| False reports | Removal + potential sanctions |
| Conflict of interest violation | Removal from program |
| Failure to meet commitments | Probation or removal |
Reporting Dashboard
For IAs (Own Results)
Access via Back Office:
- View own compliance review history
- See any open remediation items
- Track resolution status
For Sponsors/5-Stars
Access via Leadership Dashboard:
- View team compliance summary
- See individual team member issues
- Monitor remediation progress
- Download team reports
For Company
Full compliance management system:
- All review data
- Pattern analysis
- Reviewer performance
- Program statistics
Contact
FCR Program Questions:
- Email: compliance@corsairconnect.com
- Subject: FCR Program Inquiry
Submit Review Findings:
- Email: compliance@corsairconnect.com
- Subject: FCR Report - [IA ID or Name]
Apply to Become a Reviewer:
- Email: compliance@corsairconnect.com
- Subject: FCR Application
Related Documentation
- Marketing Compliance - What policies are reviewed
- Violation Reporting - How to report violations
- Disciplinary Sanctions - Consequence framework