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Status: Unreviewed

Field Compliance Review

Proactive compliance monitoring program to ensure IAs follow Company policies.

Program Overview

The Field Compliance Review (FCR) program proactively monitors IA marketing materials, websites, social media, and business practices. This goes beyond reactive violation reports to systematically identify compliance issues before they cause harm.

Program Goals

GoalDescription
PreventionIdentify issues before customer harm
EducationHelp IAs understand requirements
ProtectionProtect Company reputation and brand
ConsistencyEnsure fair, uniform enforcement
TransparencyProvide visibility into compliance health

Who Conducts Reviews

Internal Compliance Team

The Company's internal Compliance Team conducts regular reviews:

  • Systematic monitoring of public IA materials
  • Social media monitoring
  • Website verification
  • Response to reported concerns

Field Compliance Reviewers

Selected Partners serve as Field Compliance Reviewers:

RequirementDescription
RankTypically Senior Associate or above
TrainingMust complete FCR certification
StatusGood standing, no recent violations
AgreementSign FCR confidentiality agreement

Selection Process:

  1. Nominated by upline or self-nomination
  2. Application reviewed by Compliance Team
  3. Training completed
  4. Certification issued
  5. Added to FCR program

Anyone Can Report

In addition to formal reviewers, anyone can submit a Compliance Contention Report:

  • Current IAs
  • Customers
  • General public
  • Anonymous reporters

See Violation Reporting for how to submit reports.

What Gets Reviewed

Marketing Materials

ReviewedLooking For
Social media postsUnauthorized claims, missing disclosures
WebsitesUnauthorized sites, prohibited content
Videos (YouTube, etc.)Income claims, product claims
Printed materialsUnapproved flyers, brochures
Email marketingSpam, missing opt-out

Business Practices

ReviewedLooking For
Recruitment methodsProhibited marketing methods
Customer interactionsMisrepresentation
Compensation discussionsUnauthorized income claims
Product claimsMedical/health claims, exaggerations

Specific Checks

Social Media Review:

  • Profile correctly identifies as Independent Associate
  • No income claims or lifestyle implications
  • No unauthorized product claims
  • Posts lead to Company personalized website
  • Required disclosures present

Website Review:

  • Using Company personalized website only
  • No independent Corsair Connect websites
  • No unauthorized domains
  • Content matches approved materials

Video Content Review:

  • No income claims or earnings displays
  • No unauthorized testimonials
  • Proper disclosures included
  • Company materials only

Review Process

Systematic Reviews

flowchart TD
A[Select IAs for Review] --> B[Gather Public Materials]
B --> C[Review Against Policy Checklist]
C --> D{Issues Found?}
D -->|No| E[Document Clean Review]
D -->|Yes| F[Document Specific Issues]
F --> G[Create Compliance Report]
G --> H[Submit to Compliance Team]
H --> I[Investigation Process Begins]
E --> J[Add to Compliance Statistics]

Review Frequency

IA CategoryReview Frequency
New IAs (first 90 days)Once during period
Active marketersQuarterly
Leadership ranksSemi-annually
Previous violationsMonthly for 6 months
Random samplingOngoing

Documentation Required

When issues are found, reviewers must document:

ElementRequiredDescription
IA name/IDYesWho is being reviewed
Date of reviewYesWhen review conducted
Material typeYesSocial media, website, etc.
Specific issueYesWhat policy was violated
EvidenceYesScreenshots, URLs, recordings
Policy referenceYesWhich P&P section violated

Tiered Visibility Reporting

Results are reported with different visibility levels to protect privacy while ensuring accountability.

Visibility Levels

WhoWhat They See
PublicAnonymous aggregate statistics only
IA (reviewed)Own review results, remediation required
Direct SponsorDownline IA names + issues found
Upline 5-StarDownline IA names + issues found
CompanyFull details always

Public Reporting

Available to all IAs and the public:

MetricExample
Total reviews conducted"150 reviews in Q1"
Compliance rate"92% compliance rate"
Common issues found"Top issue: missing disclosures"
Trends"Improvement from previous quarter"

No names or identifying information in public reports.

Sponsor/5-Star Visibility

Direct Sponsors and upline 5-Star Associates see:

InformationVisible
IA nameYes (their downline only)
Violation typeYes
Remediation statusYes
Resolution dateYes
Other teams' dataNo

Purpose: Allow leaders to coach and support their team members.

Company Visibility

Compliance Team and management always have:

  • Full IA identification
  • Complete violation details
  • All evidence
  • Historical records
  • Cross-organization patterns

Report Findings

Clean Reviews

When no issues found:

  1. Document clean review in system
  2. Add to compliance statistics
  3. No notification to IA (unless requested)

Issues Found

When violations discovered:

SeverityProcess
MinorCoaching notification to IA
ModerateFormal notice + remediation deadline
SeriousCommission hold + formal investigation
SevereImmediate escalation to CIO

Remediation Process

flowchart TD
A[Issue Identified] --> B[IA Notified]
B --> C[Remediation Deadline Set]
C --> D{Material Removed/Fixed?}
D -->|Yes| E[Verify Compliance]
E --> F{Compliant?}
F -->|Yes| G[Close Issue]
F -->|No| H[Additional Remediation]
D -->|No| I{Deadline Passed?}
I -->|No| J[Reminder Sent]
J --> D
I -->|Yes| K[Escalate to Disciplinary]

Becoming a Field Compliance Reviewer

Requirements

RequirementDetails
RankSenior Associate or above
TenureMinimum 6 months active
StandingNo violations in past 12 months
TrainingComplete FCR certification course
CommitmentMinimum 4 reviews per month

Application Process

  1. Apply: Submit FCR application to compliance@corsairconnect.com
  2. Review: Compliance Team reviews eligibility
  3. Interview: Brief interview about program expectations
  4. Training: Complete online FCR certification
  5. Agreement: Sign confidentiality agreement
  6. Activation: Receive reviewer access and tools

Training Topics

ModuleContent
Policy ReviewAll P&P marketing sections
Evidence CollectionProper documentation methods
ReportingHow to submit findings
ConfidentialityHandling sensitive information
BoundariesWhat to do and not do

Reviewer Responsibilities

Do:

  • Conduct reviews professionally
  • Document findings objectively
  • Maintain confidentiality
  • Report findings promptly
  • Stay current on policies

Don't:

  • Contact IAs directly about findings
  • Share review information publicly
  • Use program for personal disputes
  • Conduct reviews outside guidelines
  • Discuss specific cases with others

Program Integrity

Confidentiality

All FCR participants must:

  • Sign confidentiality agreement
  • Not disclose review subjects
  • Protect evidence and documentation
  • Report only through official channels

Conflict of Interest

Reviewers cannot review:

  • Their own organization/downline
  • Direct competitors
  • Personal acquaintances
  • Anyone they have disputes with

Reviewer Accountability

IssueConsequence
Breach of confidentialityRemoval from program
False reportsRemoval + potential sanctions
Conflict of interest violationRemoval from program
Failure to meet commitmentsProbation or removal

Reporting Dashboard

For IAs (Own Results)

Access via Back Office:

  • View own compliance review history
  • See any open remediation items
  • Track resolution status

For Sponsors/5-Stars

Access via Leadership Dashboard:

  • View team compliance summary
  • See individual team member issues
  • Monitor remediation progress
  • Download team reports

For Company

Full compliance management system:

  • All review data
  • Pattern analysis
  • Reviewer performance
  • Program statistics

Contact

FCR Program Questions:

Submit Review Findings:

Apply to Become a Reviewer: