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Field Compliance Review

Proactive compliance monitoring program to ensure IAs follow Company policies.

Program Overview​

The Field Compliance Review (FCR) program proactively monitors IA marketing materials, websites, social media, and business practices. This goes beyond reactive violation reports to systematically identify compliance issues before they cause harm.

Program Goals​

  • Prevention — Identify issues before customer harm
  • Education — Help IAs understand requirements
  • Protection — Protect Company reputation and brand
  • Consistency — Ensure fair, uniform enforcement
  • Transparency — Provide visibility into compliance health

Who Conducts Reviews​

Internal Compliance Team​

The Company's internal Compliance Team conducts regular reviews:

  • Systematic monitoring of public IA materials
  • Social media monitoring
  • Website verification
  • Response to reported concerns

Field Compliance Reviewers​

Selected Partners serve as Field Compliance Reviewers:

  • Rank — Typically Senior Associate or above
  • Training — Must complete FCR certification
  • Status — Good standing, no recent violations
  • Agreement — Sign FCR confidentiality agreement

Selection Process:

  1. Nominated by upline or self-nomination
  2. Application reviewed by Compliance Team
  3. Training completed
  4. Certification issued
  5. Added to FCR program

Anyone Can Report​

In addition to formal reviewers, anyone can submit a Compliance Contention Report:

  • Current IAs
  • Customers
  • General public
  • Anonymous reporters

See Violation Reporting for how to submit reports.

What Gets Reviewed​

Marketing Materials​

  • Social media posts — Unauthorized claims, missing disclosures
  • Websites — Unauthorized sites, prohibited content
  • Videos (YouTube, etc.) — Income claims, product claims
  • Printed materials — Unapproved flyers, brochures
  • Email marketing — Spam, missing opt-out

Business Practices​

  • Recruitment methods — Prohibited marketing methods
  • Customer interactions — Misrepresentation
  • Compensation discussions — Unauthorized income claims
  • Product claims — Medical/health claims, exaggerations

Specific Checks​

Social Media Review:

  • Profile correctly identifies as Independent Associate
  • No income claims or lifestyle implications
  • No unauthorized product claims
  • Posts lead to Company personalized website
  • Required disclosures present

Website Review:

  • Using Company personalized website only
  • No independent Corsair Connect websites
  • No unauthorized domains
  • Content matches approved materials

Video Content Review:

  • No income claims or earnings displays
  • No unauthorized testimonials
  • Proper disclosures included
  • Company materials only

Review Process​

Systematic Reviews​

Review Frequency​

  • New IAs (first 90 days) — Once during period
  • Active marketers — Quarterly
  • Leadership ranks — Semi-annually
  • Previous violations — Monthly for 6 months
  • Random sampling — Ongoing

Documentation Required​

When issues are found, reviewers must document:

  • IA name/ID — Who is being reviewed
  • Date of review — When review conducted
  • Material type — Social media, website, etc.
  • Specific issue — What policy was violated
  • Evidence — Screenshots, URLs, recordings
  • Policy reference — Which P&P section violated

Tiered Visibility Reporting​

Results are reported with different visibility levels to protect privacy while ensuring accountability.

Visibility Levels​

  • Public — Anonymous aggregate statistics only
  • IA (reviewed) — Own review results, remediation required
  • Direct Sponsor — Downline IA names + issues found
  • Upline 5-Star — Downline IA names + issues found
  • Company — Full details always

Public Reporting​

Available to all IAs and the public:

  • Total reviews conducted — "150 reviews in Q1"
  • Compliance rate — "92% compliance rate"
  • Common issues found — "Top issue: missing disclosures"
  • Trends — "Improvement from previous quarter"

No names or identifying information in public reports.

Sponsor/5-Star Visibility​

Direct Sponsors and upline 5-Star Associates see:

  • IA name — Yes (their downline only)
  • Violation type — Yes
  • Remediation status — Yes
  • Resolution date — Yes
  • Other teams' data — No

Purpose: Allow leaders to coach and support their team members.

Company Visibility​

Compliance Team and management always have:

  • Full IA identification
  • Complete violation details
  • All evidence
  • Historical records
  • Cross-organization patterns

Report Findings​

Clean Reviews​

When no issues found:

  1. Document clean review in system
  2. Add to compliance statistics
  3. No notification to IA (unless requested)

Issues Found​

When violations discovered:

  • Minor — Coaching notification to IA
  • Moderate — Formal notice + remediation deadline
  • Serious — Commission hold + formal investigation
  • Severe — Immediate escalation to CIO

Remediation Process​

Becoming a Field Compliance Reviewer​

Requirements​

  • Rank — Senior Associate or above
  • Tenure — Minimum 6 months active
  • Standing — No violations in past 12 months
  • Training — Complete FCR certification course
  • Commitment — Minimum 4 reviews per month

Application Process​

  1. Apply: Submit FCR application to compliance@corsairconnect.com
  2. Review: Compliance Team reviews eligibility
  3. Interview: Brief interview about program expectations
  4. Training: Complete online FCR certification
  5. Agreement: Sign confidentiality agreement
  6. Activation: Receive reviewer access and tools

Training Topics​

  • Policy Review — All P&P marketing sections
  • Evidence Collection — Proper documentation methods
  • Reporting — How to submit findings
  • Confidentiality — Handling sensitive information
  • Boundaries — What to do and not do

Reviewer Responsibilities​

Do:

  • Conduct reviews professionally
  • Document findings objectively
  • Maintain confidentiality
  • Report findings promptly
  • Stay current on policies

Don't:

  • Contact IAs directly about findings
  • Share review information publicly
  • Use program for personal disputes
  • Conduct reviews outside guidelines
  • Discuss specific cases with others

Program Integrity​

Confidentiality​

All FCR participants must:

  • Sign confidentiality agreement
  • Not disclose review subjects
  • Protect evidence and documentation
  • Report only through official channels

Conflict of Interest​

Reviewers cannot review:

  • Their own organization/downline
  • Direct competitors
  • Personal acquaintances
  • Anyone they have disputes with

Reviewer Accountability​

  • Breach of confidentiality — Removal from program
  • False reports — Removal + potential sanctions
  • Conflict of interest violation — Removal from program
  • Failure to meet commitments — Probation or removal

Reporting Dashboard​

For IAs (Own Results)​

Access via Back Office:

  • View own compliance review history
  • See any open remediation items
  • Track resolution status

For Sponsors/5-Stars​

Access via Leadership Dashboard:

  • View team compliance summary
  • See individual team member issues
  • Monitor remediation progress
  • Download team reports

For Company​

Full compliance management system:

  • All review data
  • Pattern analysis
  • Reviewer performance
  • Program statistics

Contact​

FCR Program Questions:

Submit Review Findings:

Apply to Become a Reviewer: