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Last reviewed: 25 Jan 2025, 09:25 (Bangkok)

Value Vouchers

Value vouchers allow members to gift purchasing power to other members.

Why Value Vouchers?

Direct fund transfers between member accounts are not permitted. Value vouchers provide a compliant and auditable way to gift purchasing power, similar to a gift card.

Wallets and Purchasing

Funds SourceCan Purchase Value Vouchers?
Primary WalletYes
Bonus WalletYes
Another Value VoucherYes

How Value Vouchers Work

ActionDetail
PurchaseMember buys a value voucher using Primary Wallet, Bonus Wallet, or another value voucher
Retain or sendVoucher can be kept by the buyer or sent to another member
AcceptanceRecipient must accept the voucher before it can be used
UseCan be used to purchase PRS packages or other value vouchers

Partial Use

ScenarioWhat Happens
Voucher greater than purchaseVoucher reduces in value and is retained by holder
Voucher less than purchaseMember covers the difference using Primary or Bonus Wallet

Cancellation

StatusCan Cancel?
Sent but not acceptedYes — buyer can cancel
Accepted (even if unused)No — cannot be cancelled

When cancelled, the value returns to its original source:

Original Purchase MethodCancelled Voucher Returns To
Primary WalletPrimary Wallet
Bonus WalletBonus Wallet
Value VoucherValue Voucher

Assisted Purchases

Assisted purchases use the value voucher mechanism, but with a constraint.

TypeUse
Standard Value VoucherCan be used for any PRS package or other value vouchers
Assisted Purchase Value VoucherConstrained to the specific purchase specified by the assisted purchase link creator

When a member creates an assisted purchase link, the resulting value voucher can only be used for that specific purchase — it cannot be redirected to other products.

See Assisted Purchases for the full process.