Value Vouchers
Value vouchers allow members to gift purchasing power to other members.
Why Value Vouchers?
Direct fund transfers between member accounts are not permitted. Value vouchers provide a compliant and auditable way to gift purchasing power, similar to a gift card.
Wallets and Purchasing
Value vouchers can be purchased using:
- Primary Wallet
- Bonus Wallet
- Another Value Voucher
How Value Vouchers Work
- Purchase — Member buys a value voucher using Primary Wallet, Bonus Wallet, or another value voucher
- Retain or send — Voucher can be kept by the buyer or sent to another member
- Acceptance — Recipient must accept the voucher before it can be used
- Use — Can be used to purchase PRS packages or other value vouchers
Partial Use
- Voucher greater than purchase — Voucher reduces in value and is retained by holder
- Voucher less than purchase — Member covers the difference using Primary or Bonus Wallet
Cancellation
A value voucher can only be cancelled if it has been sent but not yet accepted. Once a voucher is accepted (even if unused), it cannot be cancelled.
When cancelled, the value returns to its original source:
- Purchased with Primary Wallet — returns to Primary Wallet
- Purchased with Bonus Wallet — returns to Bonus Wallet
- Purchased with Value Voucher — returns to Value Voucher
Assisted Purchases
Assisted purchases use the value voucher mechanism, but with a constraint.
- Standard Value Voucher — Can be used for any PRS package or other value vouchers
- Assisted Purchase Value Voucher — Constrained to the specific purchase specified by the assisted purchase link creator
When a member creates an assisted purchase link, the resulting value voucher can only be used for that specific purchase — it cannot be redirected to other products.
See Assisted Purchases for the full process.
Related Documentation
- Plastic Removal Services — PRS options