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Joining (Assisted)

The process where a sponsor creates a pre-filled joining link for a new member.

Overview​

Assisted Joining allows a sponsor to create a unique registration link with the new member's details already entered. This simplifies the joining process and is particularly useful for assisted purchases.

  • Traditional Joining — New member enters all details manually
  • Assisted Joining — Sponsor enters details; new member confirms pre-filled details only

This page covers Assisted Joining. For Traditional Joining, see Joining (Traditional).

How It Works​

The sponsor logs into their Corsair Connect back office and navigates to the Assisted Joining feature. They enter:

  • First name — New member's first name
  • Last name — New member's last name
  • Nationality — New member's nationality
  • Country of residence — Where the new member lives
  • Email — New member's email address
  • Username — Optional — sponsor can set a preferred username

The system generates a unique link specifically for this new member, which the sponsor shares with the person they are introducing.

New Member Experience​

When the new member clicks the assisted joining link, they see a registration form with details already populated.

  • First name — Pre-filled — can be changed if sponsor entered incorrectly
  • Last name — Pre-filled — can be changed if sponsor entered incorrectly
  • Nationality — Pre-filled — can be changed if sponsor entered incorrectly
  • Country of residence — Pre-filled — can be changed if sponsor entered incorrectly
  • Username — Pre-filled by sponsor — can be changed
  • Email — Shown redacted — new member must complete it to confirm
  • Sponsor — Automatically set to the sponsor who created the link

Email Confirmation​

The sponsor enters the email address when creating the assisted joining link. The new member sees a redacted version of this email (e.g., j***@email.com) and must type the complete email address to confirm the sponsor entered it correctly.

This confirmation step is important because:

  • Ensures the sponsor has the correct email for the new member
  • Prevents emails being sent to wrong addresses
  • Critical for assisted purchases where the sponsor may be helping with the transaction

The new member reviews the pre-filled information, corrects any details if needed, completes the email confirmation, accepts the Terms & Conditions, confirms they are over 18, and clicks Join the Mission.

Email Verification​

Same process as traditional joining:

  • User clicks confirmation link — User is automatically logged into their new account
  • User does not receive email — Can click "Resend Link" on the login page
  • User mistyped email — Can update the email address and request a new link

Note: Prior to verification, the email can be updated to correct typos. After verification, members can change their email through their profile settings.

Benefits​

  • Faster joining — New member only confirms details rather than entering from scratch
  • Fewer errors — Sponsor enters details correctly, reducing typos and mistakes
  • Better experience — Particularly helpful for less tech-savvy members
  • Assisted purchases — Enables a streamlined flow when sponsors help new members with their first purchase

Assisted Purchases​

Assisted Joining pairs well with assisted purchases, where a sponsor helps a new member through their first purchase. The streamlined joining process removes friction from onboarding.

See Assisted Purchases for details on that process.

Account Status After Joining​

Once email verification is complete, the account is fully active. The member has full access to the platform and can purchase Plastic Removal Services (PRS) immediately.

  • Uniqueness — One link per new member
  • Expiry — Links may expire after a set period
  • Reuse — Cannot be reused once the account is created

Common Issues​

  • Link does not work — May have expired — sponsor needs to generate a new link
  • Details are incorrect — New member can edit name/username before submitting
  • Email already in use — The email address is already registered to another account
  • Sponsor not showing correctly — Should not proceed — contact support to resolve