Joining (Assisted)
The process where a sponsor creates a pre-filled joining link for a new member.
Overview
Assisted Joining allows a sponsor to create a unique registration link with the new member's details already entered. This simplifies the joining process and is particularly useful for assisted purchases.
| Method | Who Enters Details | User Experience |
|---|---|---|
| Traditional Joining | New member | Enters all details manually |
| Assisted Joining | Sponsor | Confirms pre-filled details only |
This page covers Assisted Joining. For Traditional Joining, see Joining (Traditional).
How It Works
Sponsor Actions
The sponsor logs into their Corsair Connect back office and navigates to the Assisted Joining feature. They enter:
| Field | Description |
|---|---|
| First name | New member's first name |
| Last name | New member's last name |
| Nationality | New member's nationality |
| Country of residence | Where the new member lives |
| New member's email address | |
| Username | Optional — sponsor can set a preferred username |
The system generates a unique link specifically for this new member, which the sponsor shares with the person they are introducing.
New Member Experience
When the new member clicks the assisted joining link, they see a registration form with details already populated.
| Field | Status |
|---|---|
| First name | Pre-filled — can be changed if sponsor entered incorrectly |
| Last name | Pre-filled — can be changed if sponsor entered incorrectly |
| Nationality | Pre-filled — can be changed if sponsor entered incorrectly |
| Country of residence | Pre-filled — can be changed if sponsor entered incorrectly |
| Username | Pre-filled by sponsor — can be changed |
| Shown redacted — new member must complete it to confirm | |
| Sponsor | Automatically set to the sponsor who created the link |
Email Confirmation
The sponsor enters the email address when creating the assisted joining link. The new member sees a redacted version of this email (e.g., j***@email.com) and must type the complete email address to confirm the sponsor entered it correctly.
This confirmation step is important because:
- Ensures the sponsor has the correct email for the new member
- Prevents emails being sent to wrong addresses
- Critical for assisted purchases where the sponsor may be helping with the transaction
The new member reviews the pre-filled information, corrects any details if needed, completes the email confirmation, accepts the Terms & Conditions, confirms they are over 18, and clicks Join the Mission.
Email Verification
Same process as traditional joining:
| Scenario | System Behaviour |
|---|---|
| User clicks confirmation link | User is automatically logged into their new account |
| User does not receive email | Can click "Resend Link" on the login page |
| User mistyped email | Can update the email address and request a new link |
Note: Prior to verification, the email can be updated to correct typos. After verification, members can change their email through their profile settings.
Benefits
| Benefit | Description |
|---|---|
| Faster joining | New member only confirms details rather than entering from scratch |
| Fewer errors | Sponsor enters details correctly, reducing typos and mistakes |
| Better experience | Particularly helpful for less tech-savvy members |
| Assisted purchases | Enables a streamlined flow when sponsors help new members with their first purchase |
Assisted Purchases
Assisted Joining pairs well with assisted purchases, where a sponsor helps a new member through their first purchase. The streamlined joining process removes friction from onboarding.
See Assisted Purchases for details on that process.
Account Status After Joining
Once email verification is complete, the account is fully active. The member has full access to the platform and can purchase Plastic Removal Services (PRS) immediately.
Link Properties
| Property | Detail |
|---|---|
| Uniqueness | One link per new member |
| Expiry | Links may expire after a set period |
| Reuse | Cannot be reused once the account is created |
Common Issues
| Issue | Explanation |
|---|---|
| Link does not work | May have expired — sponsor needs to generate a new link |
| Details are incorrect | New member can edit name/username before submitting |
| Email already in use | The email address is already registered to another account |
| Sponsor not showing correctly | Should not proceed — contact support to resolve |
Related Documentation
- Joining (Traditional) — Standard joining process
- KYC — Verification process after joining
- Assisted Purchases — Sponsor-assisted first purchase