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Status: Unreviewed

Privacy Issues

Handling privacy requests, GDPR inquiries, and email subscription management.

Common Privacy Requests​

Request TypeResponse TimeSee
Data access request (GDPR Art. 15)30 daysData Access Requests
Data deletion request (GDPR Art. 17)30 daysData Deletion Requests
Email unsubscribeImmediateEmail Subscription Issues
Cookie preferencesImmediateCookie Policy

Quick Reference​

GDPR Rights Summary​

RightDescriptionApplicable?
Right of AccessRequest copy of personal dataYes
Right to RectificationCorrect inaccurate dataYes
Right to ErasureRequest deletion of dataConditional
Right to Restrict ProcessingLimit how data is usedYes
Right to Data PortabilityReceive data in machine-readable formatYes
Right to ObjectObject to certain processingYes

When Deletion is NOT Possible​

Data cannot be deleted when:

  • Legal obligations require retention (AML, tax records)
  • Ongoing dispute or investigation
  • Active financial transactions pending
  • Required to establish, exercise, or defend legal claims

Escalation Path​

ComplexityHandler
Standard requestsSupport Team
Complex requestsCIO review
Legal disputesCEO + Legal counsel